Privacy Policy
Emergency Call – 24/7
Last updated: November 2025
Welcome to AMRKIQ, operated by AMQ Company (“we,” “our,” “us”).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our AMRKIQ mobile application and website (www.amrkiq.com).
1. Information We Collect
We collect the following types of information when you use our services:
1.1 Personal Information
When you create an account or make a booking, we may collect:
- Full name
- Email address
- Phone number
- Address or location details
- Payment details (handled securely through our payment partners)
1.2 Usage Information
We may automatically collect:
- Device type, operating system, and browser version
- IP address and geographic location
- Date and time of access
- Pages visited and actions taken within the app
1.3 Location Information
If you allow location access, we may collect your GPS location to:
- Suggest nearby service providers
- Improve service matching and delivery efficiency
You can disable location access at any time in your device settings.
2. How We Use Your Information
We use your information to:
- Create and manage your AMRKIQ account
- Process bookings and payments
- Match you with the best service providers
- Communicate with you regarding updates or support
- Improve app performance and user experience
- Comply with legal obligations
3. Sharing of Information
We may share your information only in the following cases:
- With service providers: To complete your booking or deliver requested services
- With payment processors: To securely handle payments
- With authorities: If required by law or to protect against fraud or abuse
We never sell or rent your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your data, including:
- SSL encryption for data transmission
- Secure storage on protected servers
- Limited employee access based on job function
While we strive to protect your data, no system can guarantee 100% security. You are responsible for maintaining the confidentiality of your account credentials.
5. Cookies and Tracking Technologies
Our website uses cookies to:
- Remember user preferences
- Analyze site traffic
- Improve functionality and performance
You can control cookie settings through your browser at any time.
6. Your Rights
You have the right to:
- Access, correct, or delete your personal information
- Withdraw consent for data processing
- Request a copy of your stored data
To exercise these rights, please contact us at support@amrkiq.com.
7. Retention of Data
We retain your personal data only as long as necessary to:
- Provide our services
- Comply with legal requirements
- Resolve disputes and enforce agreements
8. Third-Party Services
AMRKIQ may contain links to third-party websites or tools (e.g., payment gateways or map integrations). We are not responsible for their privacy practices. Please review their respective privacy policies before providing any data.
9. Children’s Privacy
Our services are not directed to individuals under the age of 18.
If we learn that we have collected data from a minor, we will delete it immediately.
10. Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new “Last Updated” date.
11. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
📧 Email: support@amrkiq.com
🌐 Website: www.amrkiq.com
📍 Address: Baghdad, Iraq
